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	Does a tax invoice arrive with the goods?
	Can I add additional items to my order?
	Do you offer a gift wrapping service?
	Can I cancel my order?
	Subscribing/unsubscribing from the newsletter
	How do I know if I am logged-in successfully?
	Do you have any retail stores I can walk into?
	Submit website feedback, comments or suggestions
	Colour Guide
	Sizing Guide
	What happens if an item I purchased ends up being unavailable?
	Frequently Asked Questions		Return to help desk
	Does a tax invoice arrive with the goods? Yes, a tax invoice will be included in your parcel when arrive.
	Can I add additional items to my order? If you would like to change the quantity of an item in your shopping trolley, simply place the new amount in the quantity input box and then click the "UPDATE " button. Your Shopping Trolley will automatically refresh and your order total will be adjusted accordingly.
	Do you offer a gift wrapping service? Currently No
	Can I cancel my order? If you need to cancel an order that you've just placed, please contact us immediately using this form - click here . We'll do everything we can to accommodate your request, however items that have already begun dispatch cannot be cancelled. Such parcels are non-returnable, so it's important to carefully check your orders before confirming the sale. PLEASE NOTE: Even though you may not have received a dispatch email yet, the dispatch process may already be well underway. The timeframe can be as short as 15 minutes, but where possible we will honestly do our best to intercept your parcel.
	Subscribing/unsubscribing from the newsletter Sign up for email promotions, and you will be first to know about RIPPADIRECT special offers and new products. You can unsubscribe from RIPPADIRECT email at any time from newsletter email we send.
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	How do I know if I am logged-in successfully? You will know that you have logged in successfully when the your name appear in the "Members Login" area - right column on top of "Your Shopping Trolley"
	Do you have any retail stores I can walk into? Rippadirect.com.au operates exclusively online, This way we can serve our customers better by quicker and more efficient ways of communication at the same time offers great value products. All promotions and special offers can only be redeemed via our website.
	Submit website feedback, comments or suggestions In the interests of providing the best possible service that we can, RippaDirect are very keen to hear your thoughts about our website. If you have any concerns regarding the quality of information on the site, the product range, our store policies, the customer service you have received, or perhaps you had a frustrating experience - whatever it is, we'd like to know. Please feel free to submit your comments to us via our contact form .
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	Colour Guide All available colours on a particular products can be view by clicking on "view details" under the product images when browsing through our store. PLEASE NOTE: Colour chart for reference only as some colours may vary slightly on garment
	Sizing Guide When ordering, remember that age is not always an accurate guide to sizes. The height of your child generally gives a better indication of which size to buy (especially for toddlers). RippaDirect's ranges of clothing has been created with easy-fitting fashion clothes which allow room for growth, although some of the latest girls' styles are more fitted so it's best to check all body measurements against our size chart. All measurements are in centimeters. Please click here to view size chart
	What happens if an item I purchased ends up being unavailable? It is possible that an item you purchase on this site is not in stock. We are truly sorry if any items you wish to purchase are not in stock. One of our Customer Care operators will contact you immediately. Any sold out items will have SOLD OUT beside them on your invoice. If paying by credit card, you will be refunded for any unavailable items.
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